MITI to set Up Customer Service Desk for Local traders

Investors in Kenya have a reason to smile after the Ministry of Investments and Trade Industry (MITI) announced that it will establishing a special desk that will be addressing their concerns.

Dubbed Karibu desk, Cabinet secretary MII Rebecca Miano said the desk will be a listening ear to local investors besides offering collaborations and trade linkages.

“The Government ultimate desire is to extend deliberate support to local enterprises so that they can prosper and become internationally recognised and respected,” said Miano.

Miano said the ministry’s intentions was not only to spur international trade but also work with local manufacturers as part of the government’s plans to grow the economy.

“We will ensure that the desk grows progressively. Our intentions is to ensure that these desk will ever offer financial solutions to our traders,” she said.

The move to establish the desk comes even after President William Ruto mid this year said government will pursue policies that spur investments in the country.

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The President noted that his administration was keen on protecting and redeeming the confidence of investors.

He regretted that at least 16 local steel companies had gone bust in the last few years as a result of hostile business environment.

“Government policy will be informed by how it benefits the locals,” he insisted

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